Terms and Conditions for the sale of cars from the LHD Car Supermarket Website. Please read carefully before ordering a car.

  1. Definitions

    1. References in these Terms and Conditions to ‘you’ and ‘your’ are to the person who buys a car from us and references to us, ‘we’ or ‘our’ are references to LHD Car Supermarket Ltd. ‘the supplier’ is any third party selling a car which we have advertised or any re-sale or third party interest in.
    2. These Terms and Conditions apply to all purchases of cars displayed on the LHD Car Supermarket Ltd website at www.lhdcarsupermarket.com and which are purchased by any means by you.
    3. The car is sold to you by LHD Car Supermarket Ltd and you pay the purchase price to LHD Car Supermarket Ltd and/or ‘the supplier’.
    4. LHD Car Supermarket Ltd is authorised by to accept orders for cars on these Terms and Conditions and to receive and arrange payment of the purchase price.
  2. Price and Price Variations

    1. The purchase price is the total price payable by you for the car inclusive of car tax, road fund licence, number plates and the total price of any optional equipment, accessories and extended warranty specified in the order and value added tax at the rate in force at the date of order.
    2. We may vary the purchase price by an amount attributable to any increase or decrease in the rates of car tax, road fund licence and/or value added tax between the date we accept your order and the date we notify you that the car is ready for collection or delivery.
  3. Payment Terms

    1. You must pay the purchase price (less any deposit you have paid and the value of any part-exchange vehicle calculated) in Pounds Sterling, Euros or agreed currency by electronic funds transfer (BACS or CHAPS) to LHD Car Supermarket Ltd and/or the supplier not less than three working days before the date arranged for collection or delivery of the car.
  4. Delivery

    1. When you place an order with us we will ask you to choose whether you wish to have the car delivered to you at an address in mainland Great Britain either on a car transporter or by a driver of our choice or you can collect the car yourself from the supplier. You will be advised of the prices for the different methods of delivery or collection.
    2. You can change your chosen delivery method up to seven working days before the due delivery date so long as you pay the relevant delivery charges upon written confirmation of your change of delivery or collection request.
    3. When you ask us to deliver the car to you at an address in mainland Great Britain it may not be perfectly clean and may have suffered wear and tear as a result of the journey. You accept that we will not be liable for such wear and tear unless caused as a direct result of our negligence. Where one of our drivers has delivered the car to you, the mileage shown on the odometer of the car will increase from that indicated in any initial order documentation supplied by us, to reflect the mileage incurred during the journey.
    4. We will try to deliver the car by the date specified in our confirmation of acceptance of your order, but time will not be of the essence for delivery and we will not be liable to you for any delay in delivery or for any loss (including loss of enjoyment, use and profit), costs, damages, charges or expenses caused directly or indirectly by any delay in delivery.
    5. You may not take delivery of the car until you have paid the full purchase price and any delivery or collection costs.
  5. Termination

    1. If any of the following occur and, where the breach is capable of remedy, you have not done so within seven days of receiving a written notice from us to that effect, we may terminate the contract:
    2. we reasonably believe that the contract has been formed upon the basis of a typographical or arithmetical error (including but not to the purchase price or part-exchange valuation);
    3. you fail to pay the purchase price and any other sums due to us under these Terms and Conditions before or when the car is available for delivery;
    4. where you have agreed to collect the car, you fail to collect it within fourteen days of the agreed date for collection;
    5. for any reason you are unable to or do not accept delivery of the car at your nominated address in mainland Great Britain on the agreed date for delivery and you did not give us more than three working days notice that you would not be able to accept delivery on that date; or
    6. you are in breach any of these Terms and Conditions.
    7. In the event of our having to give you notice under clause 8.1, we may store the car or have it stored by a third party on such terms as we think fit, with the reasonable costs of such storage and any additional transportation to be paid by you until we deliver the car to you or terminate the contract.
  6. Your Right to Cancel

    1. The Consumer Protection (Distance Selling) Regulations 2000 provide you with a right to cancel the contract at any time up to the end of the seventh working day beginning with the day after the day on which you receive the car. Working days excludes weekends and bank holidays.
    2. If you wish to cancel the contract you must write to us care of LHD Car Supermarket Ltd, Regency House West, Ground Floor, 2 The Ropewalk, Nottingham, NG1 5DT.
    3. If the contract is cancelled by you in accordance with these Terms and Conditions after delivery of the vehicle we will give you the option of returning the vehicle to us at our distribution centre at LHD Car Supermarket Ltd, Regency House West, Ground Floor, 2 The Ropewalk, Nottingham, NG1 5DT (or such other location as we notify to you) at your expense or permitting us to collect the vehicle from you, in which case we will charge you £250.00
      (EU €282.75) inc. VAT to meet our direct costs of recovery, in both cases within 10 days of the date of cancellation.
    4. At the time of return or collection of the car you must provided to us all keys, the V5 registration document and all optional equipment and accessories and other documentation and items supplied with the car.
  7. Cancellation

    1. If you cancel the contract we may, at our discretion, make a cancellation charge not exceeding £750.00
      (EU €848.24) or 10% of the total order value - whichever is the greater figure.
    2. If you cancel the contract following delivery of the car you must take good care of the car until such time as the car is in our control and agree to such arrangements as are necessary to allow us to collect the car if we so require.
    3. We will return all sums paid by you in relation to the cancelled car less any sums deducted pursuant to Condition 7.1, any sums paid to any third parties and any sums which relate to a service which we have already begun to provide at the date of cancellation within 30 days of written cancellation instructions to LHD Car Supermarket Ltd, Regency House West, Ground Floor, 2 The Ropewalk, Nottingham, NG1 5DT.
    4. If we have taken possession of a part-exchange vehicle from you when you cancel the contract we may at our option return the part-exchange vehicle to you or pay to you a sum of money equal to the part-exchange valuation.
    5. If you buy the car from us through a finance company and you cancel the contract, your notice of cancellation will be deemed to cancel the agreement between us and the finance company and the agreement between you and the finance company.
    6. You will not be entitled to cancel the contract if:
      1. the car has suffered any damage which was not caused by us unless we decide to accept return of the car and agree an appropriate reduction in the amount of money to be returned to you following cancellation to fairly and adequately compensate us for the cost of repairing the damage and/or any reduction in value of the car;
      2. you are unable for any reason or refuse to return the car to us or permit us to collect the car;
      3. the car has been made to your specifications or clearly personalised.
      4. you fail to take reasonable care of the car, which for the avoidance of doubt includes increasing the mileage shown on the cars odometer by more than 50 miles compared with the reading recorded on the car handover checklist which we will provide to you on delivery of the car.
  8. Limitation of Liability

    1. Nothing in these Terms and Conditions affects or excludes your statutory rights as a consumer or any other rights which may not be excluded or by law. Otherwise all terms implied by law are excluded to the fullest extent permitted.
    2. We will not be liable to you for any loss of profit, of anticipated savings; or of loss of enjoyment, or any other consequential loss.
  9. Privacy, Terms of Use and Complaints

    1. By placing an order you agree to be bound by our Terms of Use and Privacy Policy, both of which can be viewed by clicking on the Terms and Conditions link on the homepage of the LHD Car Supermarket Ltd website (www.lhdcarsupermarket.com) and reviewing the Visitor Agreement.
    2. We will collect personal information such as your name, address, debit or credit card details, telephone number and e-mail address. We will not share this information with any outside company or persons
    3. We will keep your personal information in a secure environment in accordance with the provisions of Principle Seven of the Data Protection Act 1998.
    4. By supplying your personal information to us you consent to its use as described in our Privacy Policy and opt to be included on our direct marketing mailing lists. If you do not wish to receive further marketing information or wish to access, update or correct any inaccuracies in the personal information we hold about you or if you have any other comments or complaints in relation to the contract, write to us at LHD Car Supermarket Ltd, Regency House West, Ground Floor, 2 The Ropewalk, Nottingham, NG1 5DT.
    5. When you access our Web sites, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the Web site from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our worldwide affiliates to monitor the attractiveness of our Web site and improve their performance or content.
    6. We may advertise on the Google content network using Google’s remarketing technology. In doing so, Google will place or read a unique ad-serving cookie on your computer and will use non-personal information about your browser and your activity at this site to serve ads on their content network. The ad-serving cookie is a persistent cookie. Please click here for more information about remarketing or to opt-out of the Google remarketing cookie.
  10. General

    1. We may tell you verbally that the car is available for delivery, but any other notices required to be given in connection with the contract must be in writing and delivered by hand or prepaid first class post (or airmail for notices sent from outside the United Kingdom). We will send notices to the postal address you give to us when you place an order or to such other address as you notify to us in writing. Notices which you send to us must be sent to LHD Car Supermarket Ltd, Regency House West, Ground Floor, 2 The Ropewalk, Nottingham, NG1 5DT. Notices will be deemed to have been given at the time of delivery (if delivered by hand) or two working days after posting if sent by pre-paid first class post or seven working days after posting if sent by airmail post.
    2. The contract is personal to you and you may not assign or transfer it to any third party without our prior written consent.
    3. We can transfer our rights under the contract to a third party, but otherwise nothing in these Terms and Conditions gives any person who is not a party to the contract other than LHD Car Supermarket Ltd any benefit or any right to enforce any of the terms of the contract.
    4. Except as stated in Condition 1.4, nothing in these Terms and Conditions creates a partnership or agency between us and LHD Car Supermarket Ltd, or authorises either us or LHD Car Supermarket Ltd to act as agent or hold itself out as agent for the other and neither we nor LHD Car Supermarket Ltd have authority to act in the name of, on behalf of, or otherwise to bind the other in any way.
    5. The display of cars on the LHD Car Supermarket Ltd website and the provision of any quotation is not an offer to sell you a car. If you wish to buy a car you must place an order, which we may accept or refuse. We reserve the right to ask you to pay a deposit. If we refuse to accept your order we do not have to provide you with a reason. If we do accept your order, the contract will, where you have applied for credit to buy the car, be conditional upon your application for credit being accepted.
    6. All drawings, photographs, illustrations, descriptions and advertising material on our website are published only to give you an approximate idea of the cars for sale and do not form part of the contract between you and us.
    7. Your order and the formation of the contract are governed by and interpreted in accordance with English law.
    8. The English courts have jurisdiction to hear disputes between us.

Privacy Policy

At LHD Car Supermarket, we have designed our business practices to safeguard your privacy and be responsible for the use of your personal information. It is part of our attempt to make you a customer for life. In order to assist you with your on-line purchases, there will be times when we will need personal information from you, such as your name, home address, email address or telephone number by which to reach you to confirm the information you have supplied us. For example, we may use your information to obtain a credit report, obtain financing quotes for your purchase, or obtain insurance quotes. LHD Car Supermarket will endeavour to let you know in advance how we will use this information. LHD Car Supermarket will seek at all times to appropriately protect the information you give to us by using security technology if credit card data is required.

Some of the information LHD Car Supermarket receives about you or your session may be used for research and to help us to improve the site and the services we offer to our customers. In general the Internet addresses of computers, also known as IP addresses, are logged to track user sessions while they remain anonymous. We analyse this data for certain trends and statistics, such as which parts of our site users are visiting and how long they spend there. Other product and company names mentioned herein are or may be trademarks and/or service marks of their respective owners.

LHD Car Supermarket is committed to providing you with all the resources you will need to make an informed decision about your vehicle sale or purchase. Therefore, we are providing you with one of the most comprehensive research tools available.

This agreement constitutes the entire agreement between the user and LHD Car Supermarket with respect to this website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and LHD Car Supermarket with respect to this website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

This information is provided by LHD Car Supermarket "as is" and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose, or non-infringement. While the information provided is believed to be accurate, it may include unintentional errors or omissions.

LHD Car Supermarket has sought to achieve an innovative and informative website. We hope that you will be as enthusiastic as we are about this creative effort. However, you also need to understand that LHD Car Supermarket must protect its intellectual property, including its patents, trademarks and copyrights. Accordingly, please appreciate that no license to LHD Car Supermarket's intellectual property or the intellectual property of third parties has been granted by this website. LHD Car Supermarket 2009

Personal and Non-Commercial Use Limitation

This website is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website. This website is offered to you, the user, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this website constitutes your agreement to all such terms, conditions and notices.

Copyright and Disclaimer

Copyright: All material including the database on this site is copyright and remains the property of LHD Car Supermarket, copy may not be made without the express written permission of LHD Car Supermarket.

Disclaimer: Whilst we take every reasonable care in the provision of this service, no warranties are made as to the accuracy, completeness, or currency of any of the information contained on this website. We do not accept any responsibility for errors or omissions or their consequences. Prices listed in the car prices database should only be used as a guide.

In consideration of LHD Car Supermarket agreeing to you searching this website, you agree to use reproduce and print contents of this website for your own personal, non-commercial purposes. You may not otherwise copy, reproduce, redistribute, download, republish, transmit, display, adapt, alter, create derivative works from or otherwise extract or re-utilise any material contained on this website.

No Unlawful or Prohibited Use

As a condition of your use of this website, you warrant to LHD Car Supermarket that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

Software Available on This Website

Any software that is made available to download from this website is the copyrighted work of LHD Car Supermarket and/or its suppliers. Your use of the software is governed by the terms of the end-user license agreement, if any, which accompanies or is included with the software ('License Agreement'). You may not install or use any software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms.

Links to Third Party Sites

This website may contain hyperlinks to websites operated by parties other than LHD Car Supermarket. Such hyperlinks are provided for your reference only. LHD Car Supermarket does not control such websites, and is not responsible for their contents. LHD Car Supermarket's inclusion of hyperlinks to such Web sites does not imply any endorsement of the material on such Web sites or any association with their operators.

You must not upload files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consents. You must not upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer. You must not delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded. You must not falsify the origin or source of software or other material contained in a file that is uploaded. You must not advertise or offer to sell any goods or services, or conduct or forward surveys, contests, or chain letters. You must not download any file posted by another user of a forum that you know, or reasonably should know, cannot be legally distributed in such manner.

Modification of These Terms & Conditions

LHD Car Supermarket reserves the right to change the terms, conditions, and notices under which this website is offered.


This agreement is governed by the laws of England. Use of this website is unauthorised in any jurisdiction that does not give effect to all provisions of these Terms & Conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and LHD Car Supermarket as a result of this agreement or use of this Web Site.

All information is collected lawfully and in accordance with the Data Protection Act 1998.

Pricing Policy

The prices that we state on our website are valid on the day that we quote them only. The LHD Car Supermarket website is updated on a daily basis. We always endeavour to provide the most accurate price information possible. However, if you submit an offer to purchase a vehicle or service from us then you need to know that the price may be subject to reconfirmation or revision. The price might be affected due to various factors outside our direct control; exchange rate fluctuations, manufacturer price changes, changes in delivery charges, duties or other amounts that we would have to expend in fulfilling any order that you submit to us.

Complaints Procedure

LHD Car Supermarket acknowledge a customer complaint within 5 working days. We will work with the manufacturer/supplier on the buyer/customer's behalf to find an amicable resolution to the complaint. A full response to the complaint will be sent within 21 days thereafter.

Website Usage

LHD Car Supermarket makes no warranty and (to the extent permitted by applicable law) disclaims all liability for any data or information you may obtain from this website, including any consequence of acting upon such data or information. LHD Car Supermarket does not accept any responsibility or liability for (i) enabling you to link to any site on the internet other than this website, or (ii) the contents of any other site, whether one from which you may have been on prior to linking to this website, or one which you may link to from this website.

All copyright and other intellectual property rights in the design and contents of this website are reserved to LHD Car Supermarket. You may view and print extracts from the pages of this website for your personal use only. None of the contents of this website may be incorporated into, reproduced on, modified, or stored in any other website or otherwise in an electronic retrieval system or in any other work or publication, whether in hard copy, electronic, digital or other form without the written permission of LHD Car Supermarket.

All product titles, company names, trademarks, artwork and associated imagery are trademarks and / or copyright material of their respective owners.